Tag Archives: Retail

Is Uniqlo unique enough to make it?

Japanese giant clothing retailer Uniqlo is arriving in Toronto’s Eaton Center.

https://www.thestar.com/business/2016/09/29/uniqlo-opens-its-first-canadian-store.html

It’ll be intriguing to see how they go about carving out a slot for themselves. Whether their USP resonates with enough customers, is yet to be verified. In the GTA, imo

  • Fast Fashion is owned by Zara and H&M.
  • Classic style by Michael Kors, The Bay.
  • Elite designer style by Nordstrom, Saks, Holts.
  • Discounted ‘badge’ apparel by hr2, the Rack,  Marshalls, Winners.
  • Men’s quality affordables? Moores, TipTop (they sell Calvin Klein!).

Uniqlo is destined to be a provider of durable, well constructed ‘new classics’ in multiple colour shades; in the GTA market, they may be in a similar space as Joe Fresh or perhaps Le Chateau. A step above Reitmans or TipTop or Moores. And what about Simons? Arriving (in Mississauga this past March) this savvy Quebec-based banner has a proven ability to offer quality in-style pieces, and decades of success servicing our (more style-conscious) brethren in so-French Canada.

Watch this market battle closely! I don’t expect Uniqlo to mess up inventory selection and logistics the way dearly departed Target did, yet, even with superb execution, Uniqlo’s success is not a foregone conclusion.

They need Marketing impact; watch for them to select homegrown Canuck celebs & to generously bulk up next year’s TIFF swag-bags. What if they were to play a role as primary investor bringing back the defunct World (formerly MasterCard) Fashion Week, to Toronto? THAT would certainly buy them some goodwill and be an attention-getting move for a style-conscious audience.

SL

 

two sides of retail

fyi – a couple thought-provoking links on #Retail and on #etail this week.

One is in Metro on Impulse shopping:

http://www.metronews.ca/views/my-money-gail-vaz-oxlade/2016/08/01/beware-of-things-that-tempt-you-into-impulse-buys.html

and a McKinsey forum on why etail hasn’t altogether replaced Retail:

http://www.mckinseyonmarketingandsales.com/discussions-on-digital-designing-the-next-mobile-experience

Enjoy!

Steven

Price & the Law: e-commerce forces a review

Thought-provoking article in today’s Toronto Star (from NYT’s DavidStreitfeld) on Price & The Law. https://www.thestar.com/business/2016/07/04/amazon-gradually-eliminates-list-prices-from-site.html

‘Sale’ prices used to require an actual reduction vs regular prices; the mere word onsalenowliftarns-CC‘sale’ makes some consumers salivate. Now, Amazon is rethinking its ‘permanent sale’ approach; it’s selectively removing some ‘list’ or MSRP prices, against which it shows consumers their ‘savings’ or ‘sale’ discounts. Amazon’s own suppliers’ sites ( eg Breville)  and other etailers pricing practises have laid waste to ‘regular’ or ‘MSRP’ prices’ relevance.

A ‘Manufacturer’s Suggested List Price’ was always fraught with credibility and enforcement issues; the Law says a supplier can’t FORCE a customer to resell for the MSRP price. Many suppliers are initially delighted when resellers sell for less than MSRP, as long as that boosts short term unit volume more than it undermines brand value credibility &/or causes conflict? flashback with other retailers who helped the supplier by bearing the risk to carry an item first (loyalty matters!) &/or carry more overhead or expect higher unit margin, to offset what they invest in selling it (eg resellers who ‘add value’ with merchandising, displays, personal sales staff, etc).

If discounting is everywhere, though, then discounting is … no where. A sale was only a great idea for the short term, and in select situations.

UpShot? The word ‘Sale’ has lost some value; Consumer  Protection Law needs to be updated to re-set the rules on if/when a situation calls for the word ‘sale‘; or else it will be used to mislead ie especially to beguile the naive.

Steven Litt